CHANGED YOUR MIND (7-day cooling-off)
Email us within 7 days of delivery. Goods must be unused, complete and in original packaging.
You arrange and pay for the return. We refund within 30 days of receiving the goods.
FAULTY, DAMAGED OR WRONG ITEM
Tell us within 7 days of delivery. We collect the item at our cost and send a replacement,
repair it, or refund you – your choice, as the Consumer Protection Act allows.
WARRANTY REPAIRS
After the return period, warranty repairs are handled through the manufacturer or supplier.
Email us with your order number and we will arrange it.
NOT RETURNABLE
Software licences that have been activated, and consumables that have been opened, unless faulty.
HOW TO START A RETURN
Email sales@sbdistribution.co.za with your order number and photos if the item is damaged.
Wi-Fi & Networking
Computer Accessories
Cabling & Racks
CCTV & Security
Tablets & Phones
Audio & Video